Terms and Conditions

Provider Identification

PREMIUM ELITE LIMITED
36 Grange View
Leeds, England, LS7 4ER
Director: Raj Ravinder Singh Tak
Register: Companies House (England & Wales)
Company No: 15842733
Email: info@premiumelite.de

1. Scope of Application

1.1 These General Terms and Conditions (hereinafter "Terms") apply to all contracts concluded between PREMIUM ELITE LIMITED, 36 Grange View, Leeds, England, LS7 4ER (hereinafter "Provider") and the customer (hereinafter "Customer") via the Provider's website.

1.2 These Terms apply exclusively. Deviating, conflicting, or supplementary terms and conditions of the Customer shall only become part of the contract to the extent that the Provider has expressly agreed to their validity.

2. Subject of Contract

2.1 The subject of these Terms is the sale and delivery of digital products and services, in particular premium memberships and access data to various online services (hereinafter collectively referred to as "Products").

2.2 The Products offered by the Provider are conclusively described on the website. The Provider reserves the right to make changes to the product range.

3. Conclusion of Contract

3.1 The presentation of Products on the website does not constitute a legally binding offer, but an invitation to submit an offer.

3.2 The Customer can submit the offer via the integrated online ordering system. After entering their personal data, the Customer submits a legally binding contract offer regarding the Products contained in the shopping cart by clicking the "Buy Now" button.

3.3 The Provider can accept the Customer's offer within five days by sending the Customer an order confirmation by email, or by delivering the ordered Products to the Customer.

4. Prices and Payment Terms

4.1 The stated prices are final prices and include the statutory value-added tax.

4.2 The Customer can make payment by credit card, PayPal, or other payment methods offered on the website.

4.3 Payment is due immediately upon conclusion of the contract, unless otherwise agreed.

5. Delivery of Digital Content

5.1 Digital content is delivered by transmitting the corresponding access data or download links by email to the email address provided by the Customer.

5.2 Delivery usually takes place immediately after receipt of payment, but no later than within 24 hours.

5.3 The Customer is responsible for ensuring that their email inbox is functional and that emails from the Provider are not blocked by spam filters.

6. Right of Withdrawal

6.1 The Customer is generally entitled to a statutory right of withdrawal.

6.2 At PremiumElite, we also offer a special money-back and satisfaction guarantee. Even for digital content such as premium memberships, we examine each return request individually and generally always approve it if you are not completely satisfied with your purchase.

• You can simply notify us of your return request by email or via our contact form.
• For legitimate concerns, refunds are usually processed within 7 business days via the original payment method.

7. Statutory Defect Liability, Warranty

7.1 The statutory defect liability applies.

7.2 The Customer does not receive warranties in the legal sense from the Provider unless these are expressly promised in the order confirmation.

8. Liability

8.1 The Provider is liable without limitation for damages resulting from injury to life, body, or health based on a breach of duty by the Provider, its legal representatives, or vicarious agents, as well as for other damages based on an intentional or grossly negligent breach of duty by the Provider, its legal representatives, or vicarious agents.

8.2 For damages based on a slightly negligent breach of essential contractual obligations, the Provider is only liable for the amount of typical, foreseeable damage, unless these are claims for damages by the Customer arising from injury to life, body, or health.

9. Data Protection

The collection, processing, and use of the Customer's personal data is carried out in accordance with the Provider's privacy policy.

10. Applicable Law and Jurisdiction

10.1 These Terms and all legal relationships between the Provider and the Customer are governed by the law of the Federal Republic of Germany, excluding international uniform law, in particular the UN Sales Convention.

10.2 If the Customer is a merchant within the meaning of the German Commercial Code, a legal entity under public law, or a special fund under public law, the exclusive place of jurisdiction for all disputes arising directly or indirectly from the contractual relationship is the Provider's registered office in Leeds, England.

11. Final Provisions

11.1 Should individual provisions of these Terms be or become invalid, this shall not affect the validity of the remaining provisions.

11.2 Changes or additions to these Terms require written form. This also applies to the waiver of this written form requirement.